Return Policy

If the goods received are defective, damaged, or different with the order?

If you realized any problem with the goods, please contact us within two days

What is the return or exchange procedure?

If you need to return or exchange, please contact us within two days and do not use the product, keep the original packaging.

Please check the status before contacting us to do the return/ exchange procedure:

1. Received the goods more than two days?

2. Did you use any of the products?

3. Did you throw the original packaging and carton box?

If your answers with three "No", you may enter the general return and exchange procedure. First, we will collect back the returned / exchanged goods in the coming order, check and find out the reason. After confirming the condition is good to return/ exchange, we may deduce the amount in the coming order. All the return and exchange procedures will be signed and confirmed by a written memorandum.

If you receive wrong / damaged products, please contact our hotline (2897 1009) or Whatsapp (6300 0089), we will follow up as soon as possible.